About & Contact

As a conflict transformation consultant and human rights specialist (MA, Dispute Resolution), I provide practical emotional resilience, bias awareness, and conflict de-escalation tools to mid-size municipalities, public sector teams, and community services across Canada.

My methodology replaces passive compliance lectures with hands-on, neuroscience-based skills—including the 3-step Locate, Describe & Transform™ (LDT™) Protocol and the Intensity-Complexity Grid™.

Anchored in The EAT Program™ (Emotions Awareness & Transformation™) methodology, my tailored frontline workshops equip municipal staff to manage acute workplace stress, recognize unconscious bias, and keep cool heads during difficult public interactions. All training operates under a strict Zero-Disclosure Mandate to guarantee 100% psychological safety and total union compliance.